OpenHub AS, org. no. 937 550 162, Norway ("OpenHub", "we"). Contact: post@openhub.no, or the support form.
What we sell
Software licences for OpenHub applications. A licence is either a one-time purchase (perpetual - it keeps working for as long as you want to use it) or a subscription, as stated on the price you buy. A purchase may include an update window: the licence covers application versions released within that window, and the application keeps working after it ends - only newer versions require a renewal.
Ordering and payment
Our order process is conducted by our online reseller Paddle.com. Purchases are processed by our reseller and merchant of record, Paddle. Paddle handles the payment, calculates and remits applicable taxes, and issues the invoice. Paddle's own checkout terms apply to the payment itself.
Delivery
Delivery is digital and immediate: your licence key is sent to the email address you provide, normally within minutes of payment, and is also available by signing in to your account with that address.
Right of withdrawal
Consumers in the EU/EEA and Norway have a 14-day right of withdrawal, and a full refund with it - unless, during those 14 days, you have started activating or using the software. Your licence is delivered the moment payment clears, and using it is what ends the right, not the purchase itself; a licence you have not touched can still be withdrawn for the full 14 days. This follows from the Norwegian Cancellation Act (angrerettloven) section 22 n and the EU Consumer Rights Directive, and matches the terms of our reseller, Paddle. See our Refund Policy for what we offer beyond the statutory minimum.
Subscriptions
A plan sold as a subscription renews automatically at the end of each period, at the price stated when you bought it, until you cancel. You can cancel at any time, with effect from the end of the period you have paid for - from your account, or by contacting us.
Licence terms
A licence is personal to the buyer (or the buying company) and may be activated on the number of machines stated for the plan. You may not resell, share or publish a licence key, or circumvent the licence checks. We may revoke a licence obtained fraudulently or charged back after delivery - and a refunded purchase ends its licence: the key is deactivated, whichever route the refund came by.
No decompiling
The software is licensed as compiled code. You may not decompile, disassemble or otherwise reverse engineer it, and you may not lift the models, voices, avatars or other assets it ships with or downloads out of it for use anywhere else. The narrow exceptions the law itself grants - such as decompiling strictly to make an independent program interoperate, where the needed information is not otherwise available - cannot be signed away and are not; everything beyond them is off limits.
What you make is yours
Everything you create with the software - recordings, exports, projects - is yours. We claim no rights in it, and it never reaches us anyway: the application does its work on your machine. The software itself remains ours; what you buy is a licence to use it.
Faulty software
If the software is defective, you have the remedies ordinary Norwegian consumer law gives you - for consumers, the Act on the Supply of Digital Services (digitalytelsesloven) - including repair, a price reduction, and a refund where we cannot fix it within a reasonable time. Those rights are never waived. A defect is measured against the published system requirements: the software running slowly or struggling on a machine below them is not a defect - the AI features in particular ask for real hardware, which is exactly why the requirements stand beside every price.
Old versions and the passage of time
A defect is judged against the version you were sold, on the systems it listed, at the time it was delivered. The world moving on afterwards - a new operating system, new drivers, third parties changing their side of things - does not make the delivered software defective; keeping pace with all of that is exactly what the update window and its renewals buy. When your window ends you keep every version it covered, permanently, and newer versions require a renewal - including versions that adapt to a changed world.
Liability
The software is provided with the care of a serious vendor, but to the extent permitted by law our liability is limited to the amount you paid. Nothing in these terms limits liability that cannot lawfully be limited.
Changes to these terms
We may revise these terms. The version in force when you bought governs that purchase - a one-time licence keeps its terms for good, and nothing needs cancelling. A material change affecting a running subscription is announced before it takes effect, with the freedom to cancel the renewal first.
Governing law
These terms are governed by Norwegian law. Consumers retain any protection granted by the mandatory law of their country of residence.
Last revised August 2026.