This agreement governs your use of OpenHub Capture Studio ("Capture Studio", or "the software"), between you and OpenHub AS (org. no. 937 550 162, Sandnes, Norway). Buying a licence is governed by the Terms of Service, and purchases are processed by Paddle, our reseller and merchant of record, whose checkout terms apply to the payment itself; this document is about what the licence lets you do once you have it. By buying, installing or using the software you accept it. If you do not accept it, do not install or use the software.
The licence
We do not sell you the software; we license it. You receive a non-exclusive, non-transferable right to install and run Capture Studio on up to the number of computers your plan states, for yourself or for the company that bought it. A one-time purchase grants this right permanently; a subscription grants it for as long as the subscription runs. Whether a licence covers commercial work is decided by the plan you bought, as described on its price.
Some capabilities are separate paid add-ons - today the premium voices and voice cloning, and the Studio avatars. Without the add-on that feature stays switched off, and everything else works normally.
Activation, and what "one machine" means
The software is licensed per computer, and that is how the licensing works, not a policy we ask you to follow:
- When you activate, the application sends your licence key together with a machine fingerprint to our licence server. The fingerprint is a one-way hash of an identifier Windows already keeps on your PC; the raw identifier never leaves your machine.
- The server issues a licence bound to that fingerprint. Copied to another computer, it will not validate there.
- Your plan has an activation limit: the number of computers that may be registered on the same key. A computer the key has already activated re-activates as often as you like - reinstalling the application, repairing Windows, changing hardware - at no cost to your slots. Registering a new computer beyond the limit is refused, and the application tells you so.
- Because activation is per machine, reinstalling Windows or replacing the PC uses a new slot. The fingerprint survives hardware changes - a new disk, more memory, a new graphics card - but not a Windows reinstall.
Moving to another computer. You free activation slots yourself, from your account on openhub.no - no need to ask us. Self-service release is there for a machine that is gone: it opens once the licence is full and the newest machine has been on it for about a week, and a licence can be moved this way twice in 30 days; beyond that, ask us and we will sort it out. Removing the licence inside the application only forgets it on that computer - it does not free the slot, so free it from your account as well.
Your download links are personal. The download and automatic-update addresses in your account contain a token tied to your licence - treat them like the licence key itself, and do not share them or the installer files they fetch. A link found being shared gets its token renewed: the old link stops working everywhere at once, and your account page shows the new one. Continued misuse is a breach of this agreement and can end with the licence being revoked.
Deactivation from our side. If a slot is freed or a key is deactivated on our side, the application receives a signed instruction at its next check-in to forget the licence on that machine, and does so. Your projects, recordings and files are untouched, and re-activating on a free slot restores everything. We only do this for a legitimate reason: you asked us to move a machine, the purchase was refunded, a chargeback is under review (the licence is suspended until it is settled, and revoked if the charge is reversed), or the key was used in breach of this agreement.
Working offline. After activation the software does not need the internet. It validates its licence locally and keeps working offline for the whole licence period. It checks in with our licence server about once a week, but that check-in is best effort: if it fails, nothing stops working.
Grace period. If a paid term ends, the software keeps working for about a further week and tells you the licence has ended, so a lapsed renewal or a payment problem never locks you out the same day. After that the application keeps running and keeps opening your projects, but export is switched off again until you renew.
Updates are a separate right from the licence itself
Your licence carries two different dates, and they are independent:
- The licence end date - how long your licence entitles you to export. On a one-time purchase it never arrives.
- The update window - how long you are entitled to run newer builds.
When your update window ends, nothing stops working. You keep running the version you have, and we do not - and technically cannot - disable a build you were entitled to run. The software judges a build against the date that build was released, not against today, so every version released while your window was open stays yours permanently, reinstalls included. Install a build released after your window closed and the application tells you so in Settings; it does not block you at launch and deletes nothing, and your account on openhub.no still offers every version your window covered. Renew, and the new window reaches your installed application at its next check-in with no re-activation. Fixes the law requires, security among them, are provided as the law requires.
What you may do
- Install the software on any computer, and export from the number of computers your plan allows, for the kind of work your plan covers.
- Keep copies of the installer for your own backup and redeployment.
- Record, edit and export whatever you have the right to record.
What you may not do
- Sell, rent, lease, sublicense, lend or host the software as a service for others, or redistribute it, in whole or in part, as part of another product.
- Share your licence key, or use it on more machines than your plan allows.
- Work around, disable or tamper with the licensing, the activation check or the machine binding, or use a key you did not obtain from us or through Paddle.
- Remove, hide or alter our copyright notices, or the third-party notices in Settings > About > Third-party licenses.
- Decompile, disassemble or otherwise reverse engineer the software, or lift the models, voices, avatars or other assets it ships with or downloads out of it for use anywhere else. The narrow exceptions the law itself grants - such as decompiling strictly to make an independent program interoperate, where the needed information is not otherwise available - cannot be signed away and are not; everything beyond them is off limits. If you need interoperability information, ask us first: it is faster than decompiling, and we would rather help.
The open-source components inside the software have their own licences, and where one of them gives you a broader right than this agreement, that licence wins for that component.
Your content is yours
Everything you create with the software is yours. We claim no ownership of, and no licence to, any of it: your screen recordings, webcam footage and audio takes; your recorded voice samples; your project files, media library, snapshots and settings; every video, GIF, PDF or document you export. Use, sell, publish and distribute your own output however you like, with no attribution, no royalty and no restriction from this agreement. A valid licence adds no watermark and no output limitation. None of it is ever sent to us.
You are responsible for having the right to record and publish what you capture: other people's voices, faces, screens and documents, copyrighted material, confidential or personal data. Recording and consent rules differ by country and by workplace, and some situations need the consent of everyone involved. The software gives you the tools; the judgement is yours.
Who owns the software
We own Capture Studio, and our suppliers own their parts of it: the program code, the interface, the artwork, the name and logo, the documentation. You get the licence described here and nothing more; rights not expressly granted are reserved. Feedback you send us - bug reports, ideas, suggestions - we may use freely without obligation or payment, and it does not become confidential by being sent.
What leaves your computer, and what does not
Written plainly, because it is a genuine feature of this product rather than a formality. The Privacy Notice covers the store and your account; this is the application.
What is sent. When you activate, and when the application checks in afterwards, it contacts our licence server and sends: your licence key; the machine fingerprint described above (a hash, not a readable identifier); your computer's name, so that when you call support we can tell you which of your machines holds which slot; and the application's version number. Our server records the request in an activation log - the fields above plus the IP address it came from and the time - so support can tell your machines apart and see whether a key is being shared. Nothing else is sent, and no content of any kind.
Optional downloads. Some AI features rely on large model files not included in the installer. If you choose to install one, the application fetches a small index from openhub.no - a plain request with nothing attached - and downloads the file from the host it names: today Hugging Face for the AI model packs and openhub.no for the Studio avatars. The application only accepts addresses on a short list of hosts built into it. It fetches the avatar list the first time you open Settings, so it is ready, and again only when you start a download. Animated emoji stickers are fetched from Google Fonts on first use. These are ordinary downloads: the host sees that a download happened and from what IP address, exactly as in a browser, and that host's own terms apply to it. Nothing about you, your projects or your recordings is included.
What is not sent. No telemetry, no analytics, no usage tracking, and no crash reporting - nothing is ever sent to us when something goes wrong. The application does write a local crash log (in Videos > OpenHub Capture Studio, with a copy in your temp folder) so you can send it to us yourself if you want help; it stays on your machine unless you do. No account: there is no sign-up, no profile and no password. And no content, ever: every AI feature runs on your own machine, on your CPU and GPU - speech-to-text for subtitles, AI voice-over and the premium voices, the AI text assistant and AI help, image upscaling and avatar rendering. Your audio, your script, your questions, your images and your video never leave your computer for any of them. There is no cloud AI service behind them, so there is no third-party AI provider's terms to worry about, and nothing of yours is used to train anything.
Keystrokes and mouse input. To draw the keystroke and click effects, the recorder can log key presses system-wide while a recording is running - not just in the window you are capturing. It is off by default and you turn it on in Settings (Record keystrokes); Smart record switches it on for the duration of a capture. Anything typed into a password field is discarded inside the hook and never recorded. Everything it captures is stored in your own project file on your own machine, and never sent anywhere.
Recording a phone. The software includes Google's adb and the open-source scrcpy to mirror an Android device. These talk only to your phone - over the USB cable, or over your own local network when you pair wirelessly - and to a helper service adb runs on your own PC. Neither contacts us or anyone else, and nothing about your phone is sent off your network.
Files the software keeps on your machine. Your projects, recordings, library, narration and exports live in Documents > OpenHub Capture Studio (Projects, Library, Videos, Narration and Export inside it); your licence, preferences, voice samples, downloaded model packs and caches in the application's local data folder.
Third-party components
Capture Studio includes open-source components and a few proprietary redistributables, each under its own licence. A list, with attribution notices, the full text of several licences and links to the rest, is in the application at Settings > About > Third-party licenses and ships beside it as license.md. Those notices are part of what you receive and must not be removed. FFmpeg is used under the GNU Lesser General Public License version 3 as separate, replaceable files, never statically linked, so you may substitute your own build; the exact build we ship is identified in that dialog with links to its source, and if you would rather have the corresponding source from us directly, ask and we will provide it. Some artwork and models are under Creative Commons Attribution 4.0. The speech engine ships as a separate program under the GNU General Public License version 3, together with its GPL-3.0 phoneme data, and is run as its own process rather than linked into ours; its licence text and a source offer are in the in-app notices.
Features that depend on your hardware
Some features depend on components downloaded separately or on your PC itself: hardware video encoding needs a supported GPU, some AI features need enough memory, and the larger model packs are several gigabytes. A feature can therefore be present on one PC and absent on another under the same licence. The system requirements stand beside every price for exactly this reason - confirming that your PC meets them before you buy is your responsibility, and performance below them is not a defect. Take your own backups: video work is large and hard to reproduce, so keep copies of source footage and finished exports somewhere the software does not touch.
Termination
This licence ends if the purchase is refunded - statutory withdrawal, goodwill or fault alike, whichever route the refund came by, Paddle's or ours - if the licence is revoked for fraud, a reversed charge or breach of this agreement, or if you materially breach it - by circumventing the licensing or redistributing the software, say - and do not put it right within 30 days of us asking. The key is deactivated and you must stop using the software. Your own files are not affected: recordings, projects and exports stay exactly where they are, in your own folders, and nothing here gives us any right over them. Anything you have already made and published stays yours. Some things outlast the licence: your ownership of your content, our ownership of the software, and the limits on our liability for anything that happened while it was in force.
Warranty and liability
The software is provided with the care of a serious vendor, but to the extent permitted by law our liability is limited to the amount you paid, and we are not liable for lost recordings, lost projects, lost profits or other indirect loss. Nothing here limits liability that cannot lawfully be limited. Your statutory rights as a consumer - including the fault remedies described in the Refund Policy - are never limited by this agreement.
Changes
We may change this agreement for future versions and future purchases. A change never applies retroactively: the version you accepted when you bought governs that licence, and a newer build ships with the agreement that applies to that build. We may also change which optional components are downloaded rather than installed, and where from.
Governing law
Norwegian law governs this agreement, and disputes go to the Norwegian courts. Consumers retain any protection granted by the mandatory law of their country of residence, including the right to bring a claim where they live.
Contact
OpenHub AS, org. no. 937 550 162, Sandnes, Norway. For anything about your licence - such as moving it to another computer when your account page cannot - email post@openhub.no or use the support form.